Warehouse Management System

Smart WMS

Accurate inventory control, optimized multi-platform order fulfillment

Developed to operate omni-channel fulfillment, TigerWMS is suitable for warehouses with diverse order processing needs and order volumes from low to high.

  • Multi-warehouse support
  • Barcode scanning throughout all processes
  • Real-time inventory management by shelf/pallet location. Track batch, expiry date, and serial numbers
  • Support diverse packaging standards and order processing SLA of various platforms. Optimize picking routes to increase productivity
  • Video capture at critical operational stages: receiving, packing and return processing
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WMS Dashboard
MODULE 01

Inbound Management

Standardized inbound process, PDA operations help record quantity, manufacturing date, expiry date, batch/lot number, IMEI and serial numbers of products with high accuracy.

Multi-Session Receiving

Support multiple receiving sessions per inbound order. Real-time inventory status updates for customers.

PDA Integration

Barcode scanning products with PDA to increase counting accuracy. Support B2B inbound.

Detailed Item Tracking

Record and track manufacturing date, expiry date, batch/lot number, IMEI and serial numbers of products.

Returns Processing

Integrated receiving, sorting and returns processing.

  • WMS Inbound Screen

    Inbound Screen

  • WMS Inventory Control Dashboard

    Inventory Control Dashboard

  • WMS Inventory Control Dashboard

    Inventory Control Dashboard

MODULE 02

Inventory Control & Stock Check

Real-time tracking of all inventory movements. Optimize warehouse space, support internal transfers, and maintain inventory accuracy with flexible stock check workflows.

Real-Time Updates

Live tracking of all inventory movements. Track by location, batch/lot, serial number, and expiry date.

Space Optimization

Maximize warehouse space. Allow configuration of shelf storage size and specifications (number of SKUs/items).

Goods Arrangement

Support goods arrangement within warehouse and inventory transfers between warehouses with full traceability.

Flexible Cycle Counting

Schedule cycle counts by location, by SKU with blind count mode. Process for detecting and handling discrepancies.

MODULE 03

Outbound Management

System-calculated optimal picking routes to maximize productivity and ensure SLA. Support diverse picking strategies with visual packing instructions.

Diverse Picking Strategies

Pick by FEFO (first-expired-first-out), by batch, by expiry date, by SKU or by customer.

Optimize Picking Productivity

System batches orders and optimizes picker routes to increase productivity while ensuring order processing SLA. SLA can be flexibly configured by platform, carrier, SKU prefix, etc.

Value-Added Services (VAS)

Support displaying custom packing instructions per brand requirements to fulfill diverse VAS needs.

B2B & B2C Order Support

Tailored workflows for both B2B bulk orders and B2C individual shipments.

  • WMS Pick Screen

    Pick Screen

  • WMS Pack Screen

    Pack Screen

  • WMS Aftersales Screen

    Aftersales Screen

MODULE 04

Aftersales & Returns

Process returns with diverse input and output options. Provide complete related documentation.

RMA Management

Create return orders. Track status from customer to warehouse.

Reverse Logistics

Coordinate pickup, receiving, inspection and sorting of products, perform warehousing, return to sellable inventory or dispose per customer needs.

Warranty Tracking

Track warranty periods, repair status, replacement parts.

Provide Complete Documentation

Quickly provide copies of handover documents, operational or return receiving videos related to orders for customers to continue disputes with platforms.

MODULE 05

Reporting & Analytics

Real-time dashboards with comprehensive reports on backlog, on-time performance, productivity and other critical information. Role-based report viewing permissions.

Operational Dashboards

View on-time performance, productivity, backlog and other critical information. Track across all operational processes.

API & Webhook Integration

Integration with external systems via API and webhooks, allowing customers to sync data in real-time.

Advanced User Management

Role-based report permissions and access control. Complete activity logging with user identification to ensure information security.

  • WMS Reporting

    WMS Report

  • WMS Outbound Reporting

    WMS Outbound Report

Video Capture: Your Proof of Truth

Automatic video recording at receiving, packing and returns processing stations protects your business from disputes, chargebacks, and invalid quality claims. Every video is synced with order or parcel ID for quick retrieval.

Dispute Resolution

Prove what was received or shipped. Resolve claims in minutes, not days.

Quality Audits

Review packing accuracy, train staff, identify process improvements.

Brand Protection

Ensure authenticity, prevent counterfeits, maintain brand reputation.

Ready to see our WMS in action?

Book a personalized demo and see how our WMS can transform your warehouse operations.